Expert lecture with Margaret Hagan

Almost three years ago, I started a new adventure. I decided to dedicate my career as auditor at the Netherlands Court of Audit to discovering and telling visual audit stories. To support this mission, I started the Master Design at the Willem de Kooning Academy. Here I learn to tell visual stories, do design research and find the right experts to inspire me. Someone who is a real expert on the topic I focus on is Margaret Hagan. It is her mission to make law more accessible, useful and engaging. To do that, she uses human-centered design. I was very honoured that she was willing to answer my questions, and the questions from the small group of participants. In this report you can find what we talked about – it is the transcript of the interview with her, including the questions I asked her. And I sincerely hope it will be as helpful and enjoyable to you as it was to me.

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